Services

Our services

Crystal offers its clients enterprise level professional services specially tailored to fulfill their needs, whether its business solution consultancy, business process re-engineering, Business solution readiness, Business solutions implementation, project management, business solutions support, Business Solutions Health-Check, upgrades & much more.

Pre-Implementation

Business Solution Consultancy
Participate with the CIO on Business Solutions Strategy, Roadmap and priorities to fulfill organization long-term goals.

Business Process re-engineering
Business process re-engineering (BPR) is a business management strategy, focusing on the analysis and design of workflows and business processes within an organization to help organizations fundamentally rethink how they do their work in order to improve customer service, cut operational costs, and become world-class competitors

Business Solutions readiness
Understanding Business Requirements and assess organizational financial and human resources capabilities, defining the gaps and providing different solutions to best fit requirement.

Implementation

Business Solution Implementation
With our unique project management methodologies, Crystal assures a successful & on-time business solution implementation. From Business Requirements Analysis to Production Support, all our implementation activities are delivered by an experienced team to move the project smoothly through the full implementation lifecycle.

Program/ Project Management
Crystal has developed a program/ project framework based on Oracle Unified Methodology (OUM) and Project Management Institute (PMI) and refined it based on our experience to ensure program/ project delivery with the right controls on cost, quality, and time within the right governance and clear checkpoints.

Post Implementation

Business Solutions Support
Crystal Support packages are planned appropriately and optimally to ensure a higher ROI and lower TCO of the running application. We provide different support agreements based on customer requirements.

Business Solutions Health-Check
Business Solutions Health Check is a study of the current solution implementation vs. business requirements. As a result, a report is provided with the gaps and recommend solutions for those gaps. Crystal Consultants have diversified industry and implementation expertise along with our health check process allows us to provide best resolutions for the gaps to our customers.

Upgrade
Upgrade your applications to the latest release in the most cost effective manner with minimal or no business disruption. Crystal consultants not only perform the upgrade but also provide training for the new features/ functions to ensure best utilization of the applications

Additional Services

Training
At Crystal, we believe that continuous development is the key to success thus we offer a wide range of courses (customized / standard) delivered by instructors with on-the-job experience, Crystal offers comprehensive training services to help executives, managers, and end users make the most of new technology.

Database Management Services
Database management is the core of successful solutions operations; thus, we provide different services for database management (Performance Tuning, Cloning, Upgrade, Disaster Recovery, etc.) along with support agreements to cater for different customer needs.

SERVICES